About Us

Careers At United Way

United Way of Central and Northeastern Connecticut values people and recognizes the strength in their diversity. To that end, United Way of Central and Northeastern Connecticut seeks to ensure that its policies and practices which guide and direct its employment practices as well as recruitment of volunteers does not discriminate against individuals on the basis of race, color, religion, creed, age, marital status, familial status, national origin, ancestry, sex, mental retardation, mental disability, learning disability, lawful sources of income, sexual orientation or physical disability, including but not limited to, blindness or deafness, or any other protected class not identified herein.

United Way of Central and Northeastern Connecticut is fully committed to assuring equal opportunity and equal consideration to all qualified applicants and employees in personnel matters including recruitment, hiring, training, promotions, salaries, and other compensation, as well to volunteers in recruitment and placement opportunities. If no job opportunities are listed below, please feel free to explore volunteer opportunities.

Application Information

Qualified applicants should submit a resume and a cover letter describing:
1) their qualifications and experiences
2) salary requirements, and
3) how they learned about the position to:

United Way of Central and Northeastern Connecticut
Human Resources
30 Laurel Street
Hartford, CT 06106

Email: positions@unitedwayinc.org. No phone calls please.

United Way of Central and Northeastern Connecticut is an equal opportunity employer M / F / D / V.

Current Openings with Job Descriptions

JOIN OUR TEAM

For consideration please submit your resume with a cover letter:



Accounts Receivable Coordinator

We are searching for a Accounts Receivable Coordinator who’s mission-driven, team-oriented and has a ‘can-do’/solution outlook. The Accounts Receivable Coordinator would be excited by working in a fast-paced environment while managing multiple priorities.

As the Accounts Receivable Coordinator, you will:

  • Prepare and process bank deposits and receivable checks.
  • Timely and accurate processing of payment application via banking lockbox.
  • Process receivable payments in an accurate and timely manner.
  • Record receivable activity in our customer relationship management (CRM) database Stratus LIVE.
  • Responsible for monthly billing to external constituents, collections research, credit card processing and researching funds received from campaign companies and/or other sources while updating our main database.
  • Assist with our Stratus LIVE hosted agency portal system, provide technical support and customer service to internal and external constituents.
  • Reconcile and maintain receivable logs.
  • Provide month end report of outstanding receivables
  • Coordinate and process monthly reminder statements for scheduled payments.
  • Research and resolve issues related to assigned accounts and communicate resolution with internal staff, donors, agencies and other United Ways to address problems.
  • Work in partnership with relationship management, to establish cohesive communications to external constituents.
  • Work in conjunction with campaign managers to establish correct handling of payments and processes them accordingly.
  • Work in partnership with the Finance team to adhere to audit controls and quality assurance.
  • Prepare payment receipt for donors as requested.
  • Protect organization’s value by keeping information confidential.
  • Assist with departmental processing during peak and/or vacation times.
  • Assist with front desk coverage as assigned monthly.
  • Perform other duties as required.

QUALIFICATIONS AND COMPETENCIES:

  • Associates degree in accounting preferred or equivalent business-related experience with accounts receivable applications.
  • Proficiency in Microsoft Office Suite required.
  • Proficiency in Microsoft customer relationship management software (Stratus Live preferred).
  • Experience in advanced Microsoft excel formula and SQL applications
  • Ability to work in a fast-paced environment and juggle multiple priorities, and able to react and adjust quickly to changing conditions.
  • Excellent communication skills; able to communicate effectively and articulately in writing and orally.
  • Ability to keep his/her composure with the public and co-workers in everyday, stressful situations.
  • Strong customer focus in all tasks and activities, even while at times under pressure.
  • Ability to perform job with integrity, mission, vision and values consistent with United Way of Central and Northeastern Connecticut.
  • Ability to relate well with people from diverse groups.
  • Driver’s license and valid transportation required.

Partnership Manager

We are searching for a Partnership Manager who is a leader in relationship management, fundraising, and enthusiastic about our mission to be part of our United Way team located in Hartford.

As the Partnership Manager you will be responsible for developing and implementing engagement and fundraising strategies to enhance and grow revenue with assigned workplace accounts and donors. This position is part of a team responsible for raising the resources needed to support United Way’s priorities for changing community conditions.

Job Description

  • Responsible for establishing and achieving annual fundraising goals for assigned accounts, including strategies to increase donor participation, leadership giving and financial support to the annual United Way Community Campaign.
  • Develops and implements year round engagement strategies with assigned workplace accounts to retain current and attract new donors in order to raise more revenue and increase donations directed to United Way’s Community Investment to support priority areas.
  • Sets reasonable, responsible and achievable goals for assigned workplace accounts.
  • Assists Director of Development in yearly department wide goal setting based on collaboration with Finance and United Way Leadership teams.
  • Strategically secures funds outside of annual workplace campaign, including corporate sponsorships, corporate grants, special events and employee engagement projects to community initiatives.
  • Works collaboratively with internal departments to meet annual revenue and engagement goals.
  • Ensures accuracy and timeliness of account data input within the organization’s CRM system, including timely and accurate processing of donations.
  • Maintains current understanding of community goals and initiatives, focus areas, successes and overall results to effectively communicate to donors and at community events
  • Attends internal and external meetings and community events as required.

Qualifications

  • Bachelor’s degree in business or related field required.
  • Minimum five years’ experience in fundraising or sales required with demonstrated success.
  • Valid driver’s license and reliable transportation required.
  • Relationship management experience required.
  • Strong leadership with an aptitude for resourcefulness required.
  • Ability to work in a fast-paced environment, manage multiple priorities, meet deadlines and take initiative with minimal supervision.
  • Experience with donor CRM systems, donation processing and grant writing are a plus.
  • Strong oral and written communications skills are required.

Community Engagement and Marketing Manager

We’re searching for a full-time Community Engagement and Marketing Manager, who is a critical thinker, self-starter, confident with strong relationship building and communication skills to be part of our United Way team located in Hartford. The ideal candidate will share our organizational values and beliefs.

As the Community Engagement and Marketing Manager, you will be responsible for duties including, but not limited to, managing and implementing strategies through which United Way mobilizes people to give, advocate and volunteer; managing volunteer recruitment, engagement and recognition strategies, event planning; and, developing content for multiple platforms.

What You’ll Do:

Year-Round Strategic Engagement: Manages strategies for engagement of people (both in and out of the workplace) in opportunities to support United Way’s community goals while also positioning United Way as a leader in changing community conditions for children and families. Includes designing, implementing and evaluating innovative individual and corporate engagement services and experiences for year-round strategic engagement, including those related to affinity groups, ad hoc corporate engagement projects, and seasonal events and initiatives:

  • Designs and manages community engagement services, experiences, initiatives, etc.
  • Raises financial and material resources and recruits/supports volunteers in implementing United Way engagement opportunities.
  • Positions United Way’s Community Investment products among current workplace partner audiences as well as new audiences.
  • Develops and implements volunteer recruitment plans that attract a diverse pool of volunteers to participate in United Way managed programs including: Volunteer Income Tax Assistance; United Way Readers; United Way Student Success Coaches; and, United Way Readers.
  • Manage the development of program collateral for ongoing and one-time volunteer engagement efforts as well as impact reports.
  • Develop a communication strategy for United Way managed on-going programs, to ensure volunteers feel informed and thanked. This includes developing Community Engagement related newsletters, resource documents, etc.

Brand: Manages implementation of large scale United Way volunteer events including, United Way Read for the Record; United Way Read Across America Day; and, United Way Day of Action. Develop content that demonstrates United Way’s impact in the community. Responsibilities include:

  • Manage all Community Engagement event logistics and support other events as needed.
  • Collaborate with community partners to plan and execute events.
  • Recruit, manage and recognize volunteers.
  • Develop volunteer recruitment and media collateral for engagement events.
  • Collect impact stories from community partners and volunteers to be used for press outreach; web; and digital communications.

Technology: Manages community engagement-related technology processes to support organizational customer relationship culture, including CRM and digital communication platforms to ensure effective use of data for organizational efforts.

About You

  • Bachelor’s degree in human services, social impact design, development, marketing, communication, public relations, social work, public policy or related field required.
  • Minimum two years’ experience in volunteer management, social impact design, corporate community relations, project management, community organizing, or other related areas required; three years’ experience preferred.
  • Bilingual in English/Spanish is highly preferred.
  • Familiar and knowledgeable about the forty (40) local towns and communities we serve.
  • Driver’s license and valid transportation required.
  • Technology skills including expertise with Microsoft Office and database management; willingness to learn new applications and identify innovative ways for technology to support organizational objectives.
  • Familiarity with asset-based and/or social impact design approaches to community development, volunteerism, corporate philanthropy and tutoring/mentoring.
  • Project management skills: ability to multitask, problem-solve, prioritize, delegate, and to create systems and processes.
  • Requires excellent knowledge, skills and abilities in data analysis and insight generation, translation of complex issues into actionable efforts.
  • Ability to work in a fast-paced environment and juggle multiple priorities, and able to react and adjust quickly to changing conditions.
  • Excellent communication skills; able to communicate effectively and articulately in writing and orally.
  • Ability to keep his/her composure with the public and co-workers in everyday, stressful situations.
  • Strong customer focus in all tasks and activities, even while at times under pressure.
  • Ability to perform job with integrity, mission, vision and values consistent with United Way of Central and Northeastern Connecticut.
  • Solid relationship management skills enhancing internal organizational relations and external community interactions.
  • Ability to relate well with people from diverse groups.
  • Holds self and other team members accountable for achieving results.
  • Top priority is to create real social change that leads to better lives and healthier communities. This drives performance and professional motivations.
  • Understands that people come before process and is astute in cultivating and managing relationships toward a common goal.
  • Understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement.
  • Dedicated to shared and measurable goals for the common good; creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact.
  • Steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network.
  • Some night and weekend hours required.