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United Way > Volunteer > Vita Volunteer Registration

Welcome to VITA 2025! Volunteer registration is now available. 

The Village for Families & Children, in partnership with United Way of Central and Northeastern Connecticut, HRA of New Britain and volunteers connect working families with opportunities through the Volunteer Income Tax Assistance campaign. Together, we help individuals and families, with annual incomes up to $65,000, get ahead financially, pay down debt and work toward saving for the future.

VITA sites will begin opening in mid to late January on a rolling basis and volunteer placement happens following training and certification (for returning volunteers – self-study and re-certification)

WHAT WILL I DO AT MY TAX SITE AS A VOLUNTEER?
• Prepare and electronically file income tax returns
• Greet filers or manage appointment schedules
• Help filers learn about ways to save and stretch their refunds
• Act as a translator for volunteers and filers
• Work with one household per hour on average

Questions?  Please contact the VITA Team at vita@thevillage.org

WHAT DOES IT TAKE TO BECOME A VOLUNTEER?
• Commit to just one, four-hour long shift per week from Mid-January through mid-April 2025 (in-person sites located throughout Greater Hartford or Windham)
• Have a willingness to help people in the community
• No prior experience required
• Spanish-speaking/bi-lingual volunteers needed

Volunteers will now upload the 13615  and their ID to a Google Doc – here is the link – VITA Volunteer Agreement Submission This should be done ASAP after certifying so we can begin placement.

VITA Sites Open: Late January 2025

NOTE: These dates are approximate.  To ensure the best placement of volunteers, we request you complete the registration, training and certification as soon as you can.

Volunteer Roles

* Your volunteer role will be selected and discussed at your training session.*

• Site Coordinator
• In-Person Tax preparers
• Volunteer Intake Specialist

Key Dates:

Registration:  Now through January 2025.

Training: Mid-November through January 2025 – Various training options available between mid-November and Jan. 26  
Note – new volunteers must attend a live training. Dates and locations will be made available.

– Watch Recorded Tax Law Trainings at own pace- this is available
NEW volunteers are encouraged to attend in-person training.

– Watch Recorded Software Demo Trainings at own pace – However, NEW volunteers are encouraged to attend in-person training.

Certification: Mid-November through January 2025 – As a new volunteer – certification will happen as part of the training session. We will access Link and Learn together in class.
Returning volunteers have the option to certify online themselves – both new and returning volunteers will access the certification through this new link- linklearntaxescertification.com

Questions? Please contact Taniqua Huguley-Chaplin at thuguley@unitedwayinc.org